Resume
February, 2015 - Present
Consultant
June, 2005 - February, 2015
President & CEO, Treasurer & Chief Financial Officer (CFO) and Chief Information Officer (CIO)
Develops, plans, directs and implements business acquisition and allocation of information technology equipment, services and support. Provides oversight and organizational leadership for business communication and computer systems, local and wide area networks, technical training, project management, audio/visual/multi-media development and conferencing, computer labs, and other technology-driven areas. Leads and/or participates on policy making committees, providing leadership on technology-related initiatives. Collaborates with a diverse population of administrators, clients, staff, local and national organizations, educational institutions and vendors for company's technology needs and directions.
Leadership/Vision: Strategically evaluates, plans, implements and directs company’s technology division, directions and projects; identifies facility and other infrastructural requirements as an integral part of the company's master plan. Exhibits a comprehensive understanding of the current state of information and communications technologies and identifies equipment needs. Provides leadership and assumes responsibility or company's technology directions, services, organization and activities including technology infrastructure, administrative systems, technology, user support, external access, media services, and enterprise web services. Communicates and collaborates across the company to provide instructional and support, and administrative applications of technology. Directs security issues of network and systems.
Fiscal Oversight: Develops and implements plans, policies and procedures. Directs specification writing, bid solicitation, writing and proposal evaluation. Confers with users and advises on technologies, application, technical concerns and budgets; assesses needs. Develops operational and equipment plans, and negotiates contracts, lease/purchase agreements, and various means of equipment acquisition. Verifies compliance with regulatory agencies' requirements. Determines and manages the acquisition of site license agreements. Interfaces with vendors and approves service orders and develops and monitors budgets.
Advocacy: Acts as an advocate for the effective and efficient application of technology and technical services. Serves as a liaison to other company's and district technology services personnel; participates on all Company's policy-making and planning committees.
Provides creative leadership and a vision for responsive and efficient customer-service driven Institutional Technology division. Mentors, develops, and coaches a diverse group of directors, managers and staff. Manages complex personnel situations. Participates in other assigned company's leadership committees, projects and duties. Performs related duties as assigned.
May 1999 - June 2005
Director, Data Center Operations
Responsible for business operations for an organization with annual budget in excess of $500M. The Director of Data Center Operations position was created to streamline operational processes and to make critical business decisions to increase efficiency and reduce costs.
Responsible for business operations including: budgeting, revenue recognition, internal reporting, purchasing, billing, program control, facilities, accounts payable, contracts, and collections.
Assisted in the due diligence of several acquisition candidates. Lead the financial integration of acquisitions, as needed. Prepared incurred costs submissions to Executive Staff. Responsible for Data Interchange operations, Business Continuity and Disaster
April 1995 -May 1999
Director, Human Resources Information Systems (HRIS)
Directed automated systems design, development, implementation and support in the Human Resources Department including Employment, Compensation, Medical, Benefits, Training and EEO Divisions.
Responsible for provision of Human Resources data to administrative and operating departments Authority-wide via on-line inquiry, electronic interface, extracts files and electronic mail.
Provided analysis of business plans, proposals, staffing plans, and compensation plans as they affect financial results.
Responsible for research and analysis of functions and development of prioritized systems requirements, re-engineered processes and procedures in HR in external systems, such as Payroll to automate and streamline when possible in order to ensure that systems meet TA HR data needs
Provided internal reporting systems and prepared monthly financial reports.
Prepared annual assessments and annual reports.
Developed and recommend goals and priorities for information systems. Decide software and hardware platforms. Serve on technology policy and procurement committees. Supervise analysts, operators and programmers (PeopleSoft) managers.
Directed the analysis of user needs & provide direction to staff responsible for complex systems analysis, design, and programming support. Develop data processing operations, programming, and documentation in accordance with ISO standards.
Prepared the two year operational budget and five year strategic budget. Budget included major software and hardware computer contracts
Developed and briefed monthly metrics packages to senior management. Key indicator tracking included: P&L analysis, Days Sales Outstanding analysis, Labor Utilization analysis, and Overhead variance.
Designed specialized training courses for technical managers in the area of operational finance and program management. Trained over 150 technical managers.
November 1987 - April 1995
Deputy Director, Management Information Systems (MIS)
Responsible for Management Information Systems for Employee Development & Training (ED&T) Division of Human Resources Department. Consolidated program budgets.
Provided ad-hock financial and systems analysis. Developed an innovative cost/scheduling tool for a $2B proposal. Monitored financial performance on research and development projects. Provided information for input into Department of Training budget. Responsible for monthly Training and financial statement closing. Reduced closing time by 20%. Decreased uncosted obligations with subcontractors by 10%.
Directed the NEC IMR scanner operation and application development used in data entry of employee’s training registration and course records.
Directed the development of Employee’s transcripts for all 50,000 TA employees.
Directed the procurement process for developing the Safety Right-To-Know training modules on personal computers and digital recording technology.
Responsible for Divisions hardware and software procurement and replacement initiatives. Chaired the Division’s Management Information Systems Steering Committe.
November 1980 - November 1987
Computer Operations Manager
Responsible for Management of the data center with an annual budget of $4.3 million dollars and administrative responsibility for a staff of 105 people.
Responsible for management of the media buying analyst staff.
Responsible for Review and approval of media purchasing procedures at the ACD, including an examination of Agency of Record capabilities.
Responsible for research of media buying alternatives and interviewing of independent media service groups and corporate media centers.
Responsible for the management and the preparation of data system for efficient transfer of agency reports.
Responsible for the development and recommending of spot market test and procedural changes for potential competitive advantages in media buying.
December 1979 - November 1980
Manager, Employee Relations
Developed Company’s computer systems for personnel and reporting systems.
Developed applications for use in market research and operational analysis in the Human Resources.
Developed negotiations database of Union Contract Demands and corresponding Company Contract Wage and Benefit Offers.
Managed the Employee Disciplinary System (EDS) for hourly workers and non-union workers
November 1977- December 1979
Manager, Labor Relations
Directed the development of applications for use in market research and operational analysis in the manufacturing of Ford automobiles.
Managed the Media Buying Analyst staff.
Approved media purchasing procedures.
Directed the research for media buying and alternatives.
Directed the preparation of statistical analysis, ANOV, etc.
Managed the report prepration of automobile production and staffing requirements
May 1975 - November 1977
Programmer Support Representative (PSR-IBM)
Analyzed workload schedules, computer utilizaiton, business procedures, and problem areas in order to refine data and evaluate effectiveness.
Studied existing data systems to evaluate and improve production or work flow as required.
Prepared technical, statistical reports, and instructional manuals relative to the resolution of problem areas and changes in programming and operational systems.
Developed computer programs to locate and retrieve documents, data, and other information to better serve the IBM customer.
March 1973 - May 1975
Project Manager, Department of Health
Duties: responsible for restructuring various programs due to the agency’s reorganization from a Social Model to a Business Model . This duty required extensive knowledge of healthcare delivery systems and the challenge was to convince the staff that this change was in the best interest of the citizens of Newark. It needed to be viewed from the economies of scales position whereby services needed to be integrated and yet needed to be cost neutral. This required a change in the organizational culture, where instead of silos , services needed to be provided in a holistic manner.
Ensured that changes were incorporated into the organizational culture,
Focused the health system changes by assessment, policy development, and assurance.
Developed a walk-in clinic with a self-supporting staff within the agency itself.
Provided other medical services to the patients so that they could obtain all of their medical and psychosocial rehabilitation needs in one place.
Worked closely with the team of staff to ensure continuity of care and follow-up as well as social competence goals.
Responsible for providing other services like alternate treatments such as art therapy, aromatherapy, and employment opportunities were also offered.
Education
Bachelor's of Art (BA)
Master''s of Science (MS)
Doctor of Philosophy (PhD)